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Case Study
When Travel Alberta was initially formed in 2000, it launched a long-haul advertising campaign marking the province's return to North American marketing after a considerable absence. To determine the most suitable direction for the new campaign, Travel Alberta retained Cameron Strategy to assist in charting its course and measure its performance.

Working with Travel Alberta, Cameron Strategy conducted a number of focus groups to fine tune a number of creative concepts for the launch campaign.

The next stage was to evaluate the performance of the campaign, which ran from late February through to June 2000, in travel and lifestyle magazines, as well as in newspapers and on specific cable television stations in U.S. and Canadian markets. The research was specifically designed to evaluate the impact of the campaign on the awareness of Alberta as a pleasure trip destination, advertising awareness and recall, and the image of Alberta among leisure travelers. Cameron Strategy also conducted an Internet survey of visitors to Travel Alberta's web site to assess the site's role in fulfilling consumer inquiries motivated through promotional activities.

The results of the tracking research with leisure travelers in Dallas and Toronto indicate that the campaign had only a marginal impact on awareness in Alberta. Nevertheless, among travelers recalling the advertising, it is having the desired effect - improving Alberta's image as a vacation destination. Interviews with Canadian Tourism Commission (CTC) staff representing Canada in the U.S. also uncovered a common sentiment in the industry towards the new campaign: "Travel Alberta needs to continue - they are just starting to build awareness, and you can't do that overnight."

Based on this initial positive response, Travel Alberta has continued their 2001 long-haul advertising campaigns in Dallas and Toronto, and expanded the program to San Francisco. With the 2001 tracking research currently underway, Cameron Strategy continues to help improve Alberta's tourism promotion efforts by working closely with Travel Alberta.

For more information, visit http://www.travelalberta.com/

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